# HubSpot: Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th

> HubSpot status incident “Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th” on 2023-10-24: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh
Last updated: 2023-10-24T21:17:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-24 21:17 UTC · Resolved: 2023-10-24 21:17 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/mzlfpql1x6yh](https://status.hubspot.com/incidents/mzlfpql1x6yh)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2023-10-24 21:17 UTC: From Oct 16, 2023 to Oct 24, 2023, some customers experienced marketing email delivery issues to Outlook. As of 10:00 AM (UTC -04:00) EDT Oct 24, 2023, newly sent marketing emails should be delivered properly. For customers who had soft-bounced email sends, we won’t be re-sending emails to those contacts. If you wish to re-send emails to those contacts, you can create a list from the “Bounced” emails under the “Recipients” from your email, and re-send the email to this list following these instructions: https://knowledge.hubspot.com/email/how-do-i-resend-an-email.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2023-10-24 21:17 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh
- Citation: HubSpot, “Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th” (2023-10-24 21:17 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh (CC BY 4.0).
- Markdown link: `[HubSpot: Some marketing emails experienced elevated soft bounce rates from October 16th to the 24th (2023-10-24)](https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh)`


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Canonical: https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh · Markdown: https://rewindex.com/company/hubspot/incidents/mzlfpql1x6yh.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/mzlfpql1x6yh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:32.194Z