HubSpot: Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers.
Timeline of updates
- resolved
We identified an issue where emails sent between 5:48 AM EDT (UTC -04:00) on Apr 28, 2023 and 7:34 AM EDT (UTC -04:00) on Apr 28, 2023 with HubSpot email tracking were being incorrectly marked as malicious. Emails sent during this time are no longer marked as malicious.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by HubSpot, started 2023-04-28 16:06 UTC, resolved after 0 min, 1 update(s).
- Title
- Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers.
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0
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