# HubSpot: Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers.

> HubSpot status incident “Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers.” on 2023-04-28: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0
Last updated: 2023-04-28T16:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-28 16:06 UTC · Resolved: 2023-04-28 16:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/gl9k1b6gcxj0](https://status.hubspot.com/incidents/gl9k1b6gcxj0)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2023-04-28 16:06 UTC: We identified an issue where emails sent between 5:48 AM EDT (UTC -04:00) on Apr 28, 2023 and 7:34 AM EDT (UTC -04:00) on Apr 28, 2023 with HubSpot email tracking were being incorrectly marked as malicious. Emails sent during this time are no longer marked as malicious.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2023-04-28 16:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0
- Citation: HubSpot, “Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers.” (2023-04-28 16:06 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0 (CC BY 4.0).
- Markdown link: `[HubSpot: Tracking links sent by 1:1 sales and service emails were incorrectly flagged as malicious for some customers. (2023-04-28)](https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0)`


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Canonical: https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0 · Markdown: https://rewindex.com/company/hubspot/incidents/gl9k1b6gcxj0.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/gl9k1b6gcxj0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:00:16.992Z