HubSpot: Accessing files and templates in the HubSpot navigation is unavailable for some customers
Timeline of updates
- resolved
Files and templates are now fully accessible in the HubSpot navigation. We’ve identified and addressed the cause of the issue as a problem with user permissions. The incident has been fully resolved and the navigation is functioning properly now.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by HubSpot, started 2020-07-30 01:50 UTC, resolved after 44 min, 1 update(s).
- Title
- Accessing files and templates in the HubSpot navigation is unavailable for some customers
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/cjxg5mb00xb1
HubSpot profileRecent HubSpot incidentsAll outages on July 30, 2020HubSpot in July 2020MarkdownJSON