HubSpot: HubSpot is currently unavailable for all customers.
Cloudflare outage, Dec 5, 2025 · 46 vendors, 46 incidents
HubSpot’s incident blames Cloudflare as the cause. (hop 1, posted +23 min vs the first vendor naming Cloudflare)
“…customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident h…”
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["Cloudflare<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
root --> h1
h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
root --> h4
later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
root --> later
me["HubSpot (this incident)<br/>posted +23 min"]:::me
h1 --- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Affected components: ReportsService ToolsHubSpot APIsMobileWebsiteChat & AutomationSales ToolsMarketing ToolsCRMIntegrationsDeveloper Tools
Timeline of updates
- investigating
HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
- monitoring
Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- resolved
Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).