# HubSpot: HubSpot is currently unavailable for all customers.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-05 09:09 UTC · Resolved: 2025-12-05 09:33 UTC · Duration: 24 min
- Updates: 3 · Affected components: Reports, Service Tools, HubSpot APIs, Mobile, Website, Chat & Automation, Sales Tools, Marketing Tools, CRM, Integrations, Developer Tools
- [Vendor status page: https://stspg.io/hkpz1chf46vm](https://stspg.io/hkpz1chf46vm)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Part of an outage event

- [Cloudflare outage, Dec 5, 2025: 46 vendors, 46 incidents](https://rewindex.com/events/2025-12-05-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +23 min vs the first vendor naming Cloudflare)
- Evidence: “…customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired tools are working properly and the incident h…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
  root --> later
  me["HubSpot (this incident)<br/>posted +23 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2025-12-05 09:09 UTC: HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
- **monitoring** 2025-12-05 09:20 UTC: Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers properly. We will be back with an update within 15 minutes.
- **resolved** 2025-12-05 09:33 UTC: Between 04:55 PM  (UTC +08:00) and 05:20 PM  (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM  (UTC +08:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.


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Canonical: https://rewindex.com/company/hubspot/incidents/70rkqm705xc9 · Markdown: https://rewindex.com/company/hubspot/incidents/70rkqm705xc9.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/70rkqm705xc9 · Generated 2026-10-20T00:07:02.737Z