HubSpot: Some customers are unable to send 1 to 1 emails from contact records.
Timeline of updates
- resolved
We have resolved the issue that prevented some customers from sending 1 to 1 emails or starting new sequences from contact records between 5:13 PM and 6:04 PM ET on June 17. In-progress sequences and emails sent through the HubSpot Sales Extensions were not impacted. The incident has been fully resolved and all users should be able to send new emails and sequences from contact records.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by HubSpot, started 2022-06-17 21:56 UTC, resolved after 23 min, 1 update(s).
- Title
- Some customers are unable to send 1 to 1 emails from contact records.
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/55dvr2cj433q
HubSpot profileRecent HubSpot incidentsAll outages on June 17, 2022HubSpot in June 2022MarkdownJSON