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Hotjar: Some users of Microsoft email not receiving registration emails

Impact: noneStatus: resolvedStarted Resolved (14 d)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We're investigating an issue where some users of Microsoft email (Outlook, etc.) are not receiving registration emails from us. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

  2. identified

    We've identified the issue and are working on a fix. For some context, some Microsoft mail servers are discarding emails after accepting their delivery.

  3. resolved

    This incident is now resolved. Thanks for bearing with us.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hotjar profile · Recent Hotjar incidents · Markdown · JSON