Hootsuite: Elevated META API Errors Affecting Publishing & Inbox
Timeline of updates
- resolved
Meta has resolved the disruption affecting the Meta API which may have impacted Hootsuite tools using Meta services like Facebook and Instagram. This situation occurred on August 14 between the times 2am PST - 9am PST. You may have experienced: - Difficulties in sending messages in Inbox from Facebook and Instagram. (Receiving messages from Facebook and Instagram in Inbox were not impacted) - Difficulties when publishing content to Facebook and Instagram. - Facebook or Instagram disconnecting in Hootsuite. As next steps, please reconnect your Facebook and Instagram accounts in Hootsuite to reschedule any failed posts or messages in Inbox. Thank you for your patience. If you continue to experience issues, please contact our Customer Support team.
From Hootsuite’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Hootsuite, started 2025-08-14 10:03 UTC, resolved after 9.8 h, 1 update(s).
- Title
- Elevated META API Errors Affecting Publishing & Inbox
- Vendor
- Hootsuite
- Date
- URL
- https://rewindex.com/company/hootsuite/incidents/mjszgn4djpr0
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