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Hootsuite: Issues receiving WhatsApp messages in Inbox 2.0

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hootsuite.com (opens in new tab)

Timeline of updates

  1. resolved

    Kindly note we observed an issue that affected the ability to receive Whatsapp messages successfully in Inbox 2.0. This issue began on May 21 at 9:45 am EST. We can confirm our teams resolved this issue on May 27 at 9:18 am PST. You should now receive Whatsapp messages successfully in Inbox 2.0 moving forward. Thank you for your patience while our teams sorted this out.

From Hootsuite’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hootsuite.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hootsuite, started 2024-05-27 16:30 UTC, resolved after 0 min, 1 update(s).

Title
Issues receiving WhatsApp messages in Inbox 2.0
Vendor
Hootsuite
Date
URL
https://rewindex.com/company/hootsuite/incidents/cbl609s6dryw

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