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CompaniesHoneycombIncidents

Honeycomb: Email notifications for SLOs, Triggers, and Anomaly Detection not sending

MajorStatus: resolvededitedStarted Resolved (1.0 h)2 updatesstatus.honeycomb.io (opens in new tab)

Affected components: ui.eu1.honeycomb.io - EU1 Trigger & SLO Alertingui.honeycomb.io - US1 Trigger & SLO Alerting

Timeline of updates

  1. identified

    We have identified an issue where emails for SLOs, Triggers, and Anomaly Detection are not sending. We are working to fix.

  2. resolved

    Between 03:53 PM UTC to 4:08 PM UTC we saw email send failures elevate in which a small number of customers (10 enterprise, 8 self-serve, and 1 pro plan) were impacted. This came to 508 emails in total, or ~1% of our daily email send. We are working to ensure this failure mode is not able to happen again.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.honeycomb.io (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Honeycomb, started 2026-10-22 16:06 UTC, resolved after 1.0 h, 2 update(s); edited after publishing.

Title
Email notifications for SLOs, Triggers, and Anomaly Detection not sending
Vendor
Honeycomb
Date
URL
https://rewindex.com/company/honeycomb/incidents/515g5gyvylsq

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