Hightouch: Some syncs failing to initiate
Affected components: AWS ap-south-1 - MumbaiAWS eu-west-1 - IrelandAWS us-east-1 - N. VirginiaAzure eastus - VirginiaGCP europe-west1 - BelgiumGCP us-east4 - N. Virginia
Timeline of updates
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e4280528d63114f6…
Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Hightouch, started 2025-12-24 20:14 UTC, resolved after 0 min, 2 update(s).
- Title
- Some syncs failing to initiate
- Vendor
- Hightouch
- Date
- URL
- https://rewindex.com/company/hightouch/incidents/pjww85fl22nw
Hightouch profileRecent Hightouch incidentsAll outages on December 24, 2025Hightouch in December 2025MarkdownJSON