Hightouch: Processing delay for subset of syncs
Affected components: AWS ap-south-1 - MumbaiAWS eu-west-1 - IrelandAWS us-east-1 - N. VirginiaAzure eastus - VirginiaGCP europe-west1 - BelgiumGCP us-east4 - N. Virginia
Timeline of updates
- investigating
We are currently investigating an issue causing delays for some sync runs. A subset of syncs may also experience failures. We will provide an update as more information becomes available.
- monitoring
Service is recovering, though some sync runs may continue to experience delays. We are monitoring recovery.
- resolved
This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET.
There was no data loss. Affected syncs will recover on their next scheduled run. All services are now operating normally.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hightouch.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Hightouch, started 2026-08-07 03:01 UTC, resolved after 0 min, 3 update(s).
- Title
- Processing delay for subset of syncs
- Vendor
- Hightouch
- Date
- URL
- https://rewindex.com/company/hightouch/incidents/2hqp4s8jzpff
Hightouch profileRecent Hightouch incidentsAll outages on August 7, 2026Hightouch in August 2026MarkdownJSON