HeyGen: HeyGen Video Workflow Failures
Affected components: https://app.heygen.com
Timeline of updates
- identified
We’re investigating an issue affecting some video generation requests. The issue has been identified.
- resolved
The incident has been resolved, and the service is now operating normally. Thank you for your patience.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.heygen.com (opens in new tab).