HeyGen: Increase load on our DB causing service degradation
No impact listedStatus: resolvedStarted Resolved (1.1 h)2 updatesstatus.heygen.com (opens in new tab)
Timeline of updates
- investigating
Team is investigating the cause expect slow downs on services.
- resolved
The issue has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.heygen.com (opens in new tab).