Hex: Degraded Kernel Acquisition
Summary
Hex reported a major degradation in Kernels, with some customers unable to acquire kernels, starting 2025-06-02 16:01 UTC. A fix was implemented by 2025-06-02 16:25 UTC, and the incident was resolved at 2025-06-02 17:34 UTC; the reported duration was 1 h 32 min.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Kernels
Timeline of updates
- investigating
We are currently investigating an issue acquiring kernels for some customers.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Degraded Kernel Acquisition 2025-06-02 16:01 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON