Hex: Projects not loading for some users
Impact: criticalStatus: resolvedStarted Resolved (51 min)4 updatesSource: stspg.io (opens in new tab)
Summary
Hex reported a critical Main site outage in which projects were not loading for some users, from 2025-02-05 19:03 UTC to 2025-02-05 19:53 UTC (50 min). A fix was implemented by 02-05 19:37 UTC, and the incident was resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Main site
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Critical incident: Projects not loading for some users 2025-02-05 19:03 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hex profile · Recent Hex incidents · Markdown · JSON