Help Scout: Mailbox counts, folders, reports, search results
Affected components: Mailbox counts, folders, reports, search results
Timeline of updates
- monitoring
Our Team identified a backend issue impacting Views and folder counts. A fix is now in place and Inbox will take some time to normalize. Conversations should start to move into the correct views as we work through the backlog. We will continue monitoring.
- resolved
Inbox (specifically View) behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).