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CompaniesHelp ScoutIncidents

Help Scout: Inbound Email Delay

MinorStatus: resolvedStarted Resolved (40 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Email queues are just about empty, so we're closing this one out. Apologies for the Friday morning trouble!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2016-10-28 16:50 UTC, resolved after 40 min, 1 update(s).

Title
Inbound Email Delay
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/lwlnkxw6jr9w

Help Scout profileRecent Help Scout incidentsAll outages on October 28, 2016Help Scout in October 2016MarkdownJSON