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CompaniesHelp ScoutIncidents

Help Scout: Beacon Chat Issues

MinorStatus: resolvedStarted Resolved (35 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Beacon chat is now back to normal, so we're closing this one out. Thanks for your patience!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-06-04 14:50 UTC, resolved after 35 min, 1 update(s).

Title
Beacon Chat Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/k24gs3yb3148

Help Scout profileRecent Help Scout incidentsAll outages on June 4, 2019Help Scout in June 2019MarkdownJSON