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Help Scout: [Scheduled] Scheduled Database Maintenance

MaintenancemaintenanceStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    The scheduled maintenance has been completed.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Maintenance posted by Help Scout, started 2026-09-26 04:00 UTC, resolved after 2.0 h, 1 update(s).

Title
[Scheduled] Scheduled Database Maintenance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/0xpc9rplykmv

Help Scout profileRecent Help Scout incidentsAll outages on September 26, 2026Help Scout in September 2026MarkdownJSON