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CompaniesHelp ScoutIncidents

Help Scout: Email Delays

MinorStatus: resolvedStarted Resolved (1.1 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've resolved the issue that was causing an intermittent delay in email processing, so we're closing this one out. Apologies for the trouble!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-06-25 18:30 UTC, resolved after 1.1 h, 1 update(s).

Title
Email Delays
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/0jmpd1w84ndh

Help Scout profileRecent Help Scout incidentsAll outages on June 25, 2022Help Scout in June 2022MarkdownJSON