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Heap: Sporadic 504 Errors

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    Due to a sudden unexpected spike in data volume, our data collection endpoint sent sporadic 504 (Gateway Timeout) messages between 6:30AM and 9 AM PDT. During this period, around approximately 7% of collector requests were dropped, and you may have seen intermittent errors in the dashboard. The incident has now been completely resolved.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-08-19 15:55 UTC, resolved after 0 min, 1 update(s).

Title
Sporadic 504 Errors
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/z3vlgnnsg5pp

Heap profileRecent Heap incidentsAll outages on August 19, 2015Heap in August 2015MarkdownJSON