Heap: Temporary Data Latency
Timeline of updates
- resolved
Our data ingestion pipeline has become backlogged, so data may take up to 2 hours to reach your dashboard. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Heap, started 2016-04-13 21:21 UTC, resolved after 0 min, 1 update(s).
- Title
- Temporary Data Latency
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/ns4z2d6gxytp
Heap profileRecent Heap incidentsAll outages on April 13, 2016Heap in April 2016MarkdownJSON