Heap: Query Timeouts

No impact listedStatus: resolvedStarted 2015-05-13 20:56 UTCResolved 2015-05-13 21:53 UTC (57 min)1 updatestatus.heap.io

Timeline of updates

resolved2015-05-13 21:53 UTC
Queries speed is now back to normal.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-05-13 20:56 UTC, resolved after 57 min, 1 update(s).

Title: Query Timeouts
Vendor: Heap
Date: 2015-05-13 20:56 UTC
URL: https://rewindex.com/company/heap/incidents/1f6jw91f17dp

Heap profile Recent Heap incidents All outages on May 13, 2015 Heap in May 2015 Markdown JSON