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Gusto: All administrators are unable to run payroll

Impact: criticalStatus: resolvedStarted Resolved (2.1 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Gusto reported a critical outage preventing all administrators from running payroll, though its initial update described only some administrators as affected. It started at 2026-03-25 23:45 UTC and was resolved at 2026-03-26 01:51 UTC, lasting 2 h 6 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIGusto.com websiteGusto MobilePayroll, Benefits, HR

Timeline of updates

  1. investigating

    Some administrators are unable to run payroll

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are continuing to investigate this issue.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON