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Gusto: Most users are experiencing errors within their Gusto account

Impact: majorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Most Gusto users experienced account errors affecting Payroll, Benefits, and HR in a major outage starting 2023-06-30 17:52 UTC. Gusto implemented a fix by 2023-06-30 18:00 UTC and resolved the incident at 2023-06-30 19:00 UTC; it lasted 1 h 8 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Payroll, Benefits, HR

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON