# Gusto: Most users are experiencing errors within their Gusto account

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-06-30 17:52 UTC · Resolved: 2023-06-30 19:00 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Payroll, Benefits, HR
- [Vendor status page: https://stspg.io/9lgxjbjbsgbx](https://stspg.io/9lgxjbjbsgbx)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Summary

Most Gusto users experienced account errors affecting Payroll, Benefits, and HR in a major outage starting 2023-06-30 17:52 UTC. Gusto implemented a fix by 2023-06-30 18:00 UTC and resolved the incident at 2023-06-30 19:00 UTC; it lasted 1 h 8 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-06-30 17:52 UTC: We are currently investigating this issue.
- **monitoring** 2023-06-30 18:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-06-30 19:00 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-06-30 17:52 UTC: [Major incident: Most users are experiencing errors within their Gusto account](https://rewindex.com/change/i8a015c4c40b789.md)


---
Canonical: https://rewindex.com/company/gusto/incidents/xtc8mckl6hn7 · Markdown: https://rewindex.com/company/gusto/incidents/xtc8mckl6hn7.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/xtc8mckl6hn7 · Generated 2026-10-18T10:34:45.844Z