Gusto: Most administrators are experiencing errors processing contractor payments.
Gusto reported a major outage in which most administrators encountered errors processing contractor payments, from 2023-02-23 18:55 UTC to 2023-02-23 23:25 UTC, lasting 4 h 30 min. Gusto initially advised against processing contractor payments, then identified a fix and asked customers to review processed payments for correctness; the incident was resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Payroll, Benefits, HR
Timeline of updates
- investigating
We are currently investigating this issue. Please do not process contractor payments at this time.
- monitoring
A fix has been identified and we are monitoring results. Please review contractor payments to ensure processed payments are correct.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Most administrators are experiencing errors processing contractor payments. 2023-02-23 18:55 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON