Gusto: Some administrators are unable to process payroll
Some Gusto administrators were unable to process payroll in a major incident affecting Payroll, Benefits, HR, starting 2023-02-24 00:07 UTC and resolved at 2023-02-24 13:59 UTC (13 h 52 min). Gusto reported a fix at 00:31 UTC and advised customers to process payroll and use their account’s Help tab if they needed an expedite.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Payroll, Benefits, HR
Timeline of updates
- investigating
We are currently investigating this issue.
- monitoring
A fix has been implemented and we are monitoring results. Please process payroll and reach out through the Help tab of your account if you need an expedite.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Some administrators are unable to process payroll 2023-02-24 00:07 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON