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Gusto: We are aware that some customers are experiencing issues running payroll.

Impact: majorStatus: resolvedStarted Resolved (10 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Some Gusto customers experienced issues running payroll in an incident rated major, with Payroll, Benefits, and HR listed as affected components. It started at 2024-08-05 22:04 UTC and was resolved at 2024-08-05 22:14 UTC; the recorded duration was 9 min. Gusto did not state a cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Payroll, Benefits, HR

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON