Greenhouse: BIC: Delays in delivering data

Impact: majorStatus: resolvedStarted 2026-06-17 12:55 UTCResolved 2026-06-18 07:57 UTC (19 h)5 updatesSource: stspg.io

Summary

Greenhouse reported a major degradation delaying Business Intelligence Connector (BIC) data delivery across all silos, affecting customers’ access to updated data. It started at 2026-06-17 12:55 UTC and was resolved at 2026-06-18 07:57 UTC, lasting 19 h 2 min; Greenhouse identified the issue and worked on a fix but provided no cause or fix details.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Greenhouse Business Intelligence Connector - Silo 8Silo 8Greenhouse Business Intelligence Connector - Silo 7Silo 7Greenhouse Business Intelligence Connector - Silo 6Silo 6Greenhouse Business Intelligence Connector - Silo 9Silo 9Greenhouse Business Intelligence Connector - Silo 201Silo 201Greenhouse Business Intelligence Connector - Silo 3Silo 3Greenhouse Business Intelligence Connector - Silo 1Silo 1Greenhouse Business Intelligence Connector - Silo 101Silo 101Greenhouse Business Intelligence Connector - Silo 5Silo 5Greenhouse Business Intelligence Connector - Silo 4Silo 4Greenhouse Business Intelligence Connector - Silo 2Silo 2

Timeline of updates

investigating2026-06-17 12:55 UTC
We are currently experiencing a delay across all silos in BIC data delivery.
identified2026-06-17 14:10 UTC
The issue has been identified and a fix is being implemented.
identified2026-06-17 21:03 UTC
We are continuing to work on a fix for this issue.
identified2026-06-18 07:57 UTC
We are continuing to work on a fix for this issue.
resolved2026-06-18 07:57 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: BIC: Delays in delivering data 2026-06-17 12:55 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Greenhouse profile · Recent Greenhouse incidents · Markdown · JSON