# Greenhouse: BIC: Delays in delivering data

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-17 12:55 UTC · Resolved: 2026-06-18 07:57 UTC · Duration: 19 h
- Updates: 5 · Affected components: Greenhouse Business Intelligence Connector - Silo 8, Silo 8, Greenhouse Business Intelligence Connector - Silo 7, Silo 7, Greenhouse Business Intelligence Connector - Silo 6, Silo 6, Greenhouse Business Intelligence Connector - Silo 9, Silo 9, Greenhouse Business Intelligence Connector - Silo 201, Silo 201, Greenhouse Business Intelligence Connector - Silo 3, Silo 3, Greenhouse Business Intelligence Connector - Silo 1, Silo 1, Greenhouse Business Intelligence Connector - Silo 101, Silo 101, Greenhouse Business Intelligence Connector - Silo 5, Silo 5, Greenhouse Business Intelligence Connector - Silo 4, Silo 4, Greenhouse Business Intelligence Connector - Silo 2, Silo 2
- [Vendor status page: https://stspg.io/bh81xygpm3vr](https://stspg.io/bh81xygpm3vr)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Summary

Greenhouse reported a major degradation delaying Business Intelligence Connector (BIC) data delivery across all silos, affecting customers’ access to updated data. It started at 2026-06-17 12:55 UTC and was resolved at 2026-06-18 07:57 UTC, lasting 19 h 2 min; Greenhouse identified the issue and worked on a fix but provided no cause or fix details. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-17 12:55 UTC: We are currently experiencing a delay across all silos in BIC data delivery.
- **identified** 2026-06-17 14:10 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-06-17 21:03 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-06-18 07:57 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2026-06-18 07:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-17 12:55 UTC: [Major incident: BIC: Delays in delivering data](https://rewindex.com/change/iaba6dbd086ed70.md)


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Canonical: https://rewindex.com/company/greenhouse/incidents/lbnvf1l3030s · Markdown: https://rewindex.com/company/greenhouse/incidents/lbnvf1l3030s.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/lbnvf1l3030s · Generated 2026-10-18T12:42:14.315Z