Grain: Spike in unprocessed local captures
Affected components: Recording Processing
Timeline of updates
- investigating
The team is investigating an increased rate of local captures failing to generate live transcripts. Once the root cause is addressed, the team will reprocess all available captures.
- resolved
An upstream transcript provider outage caused live transcription to fail for local capture. We have recovered all impacted captures.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e345e2238391e877…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b916b18cb5f15797…
Impact, status and times are the vendor’s own, as last archived. View on status.grain.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Grain, started 2026-10-28 17:49 UTC, resolved after 3.4 h, 2 update(s); edited after publishing.
- Title
- Spike in unprocessed local captures
- Vendor
- Grain
- Date
- URL
- https://rewindex.com/company/grain/incidents/tz2y8c36fvr7
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