Grain: Zoom DNS Outage causing bots to fail
Grain reported a critical Grain Recorder outage starting 2023-04-08 11:52 UTC: Zoom’s DNS outage prevented recording bots from joining meetings, causing most bot recordings to fail. Grain recommended Zoom Cloud Recordings; Zoom resolved the DNS outage, with no further recorder failures observed as of 15:09 UTC. The incident closed at 2023-04-08 18:36 UTC, lasting 6 h 44 min.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Grain Recorder
Timeline of updates
- investigating
Zoom is exhibiting a DNS outage which prevents recording bot users from connecting to meetings. We've opened a line of communication with them to look for a resolution. Currently a large majority of bot recordings will fail so we recommend users rely on Zoom Cloud Recordings until the outage has cleared.
- resolved
Zoom responded to our report and resolved the DNS outage. As of 15:09 UTC we are no longer seeing any further failures for the Grain recorder.
Rewindex changes for this incident
- Critical incident: Zoom DNS Outage causing bots to fail 2023-04-08 11:52 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON