rewindex

CompaniesGrainIncidents

Grain: App instability due to performance issues

MinorStatus: resolvedStarted Resolved (14 min)2 updatesstspg.io (opens in new tab)

Affected components: Grain Web AppGrain Recorder

Timeline of updates

  1. identified

    The Grain team is addressing some app instability due to performance issues related to a newly released database query. Hotpatches are being released to address the issue.

  2. resolved

    The patches successfully resolved the issue and the app has returned to full operation.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grain, started 2023-11-03 14:32 UTC, resolved after 14 min, 2 update(s).

Title
App instability due to performance issues
Vendor
Grain
Date
URL
https://rewindex.com/company/grain/incidents/m1r82dtn4mtp

Grain profileRecent Grain incidentsAll outages on November 3, 2023Grain in November 2023MarkdownJSON