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Grain: Bots failing to join calls

Impact: criticalStatus: resolvedStarted Resolved (3.4 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Grain Recorder bots could not join meetings during a critical incident from 2025-07-28 13:21 UTC to 2025-07-28 16:47 UTC, lasting 3 h 26 min. An affected upstream provider deployed mitigations; Grain reported bots joining at normal rates by 07-28 14:11 UTC and later marked the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grain Recorder

Timeline of updates

  1. investigating

    We are currently investigating an issue that is causing bots to be unable to join meetings.

  2. identified

    Our affected upstream provider has identified the issue and is in the process of deploying mitigations.

  3. monitoring

    Our affected upstream provider has deployed mitigations and we are now observing bots joining meetings at normal rates. We will continue to monitor for stability.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON