Gorgias: Customer data in cluster us-east4-5f09 has lag
Timeline of updates
- monitoring
We are receiving a surge of data which is causing the customer consumer data lag of about 1h.
We are monitoring the data and will send another update in the next 2h.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c18bba8de05ca3e8…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2026-06-05 13:50 UTC, resolved after 30 min, 2 update(s).
- Title
- Customer data in cluster us-east4-5f09 has lag
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/hvmh86kqmq18
Gorgias profileRecent Gorgias incidentsAll outages on June 5, 2026Gorgias in June 2026MarkdownJSON