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Gladia: [Europe] Pre-Recorded is in a degraded state

MinorStatus: resolvedStarted Resolved (6.8 h)5 updatesstatus.gladia.io (opens in new tab)

Affected components: Pre-Recorded v2

Timeline of updates

  1. investigating

    Service is unhealthy

  2. investigating

    Pre-recorded transcription is taking longer than usual. Average processing time is currently around 6 minutes. Investigation ongoing.

  3. monitoring

    Pre-recorded transcription processing times have come down to around 5 minutes on average and are returning to normal. We are monitoring the situation.

  4. monitoring

    We have restored our GPU capacity. Due to the earlier incident and ongoing high traffic, pre-recorded transcription processing times remain longer than usual. We continue to monitor the situation closely.

  5. resolved

    This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.

Impact, status and times are the vendor’s own, as last archived. View on status.gladia.io (opens in new tab).

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