GitLab: Upcoming maintenance for the Customers Portal
Affected components: GitLab Customers Portal
Timeline of updates
- update
The scheduled database maintenance for the Customers Portal (customers.gitlab.com) has started. The Customers Portal and its APIs are temporarily unavailable. We expect the maintenance to end by 12:00 UTC. We’ll post an update when it’s complete.
- update
The database maintenance for the Customers Portal (customers.gitlab.com) is taking longer than planned. Our team needs more time to complete it. The Customers Portal and its APIs remain unavailable. We apologize for the inconvenience. We’ll update this notice when the maintenance is complete.
- update
The database maintenance for the Customers Portal (customers.gitlab.com) is complete. The Customers Portal and its APIs are available again and working normally. Thank you for your patience.
Changes Rewindex caught on this incident
- Incident updated: Upcoming maintenance for the Customers Portal
- Incident updated: Upcoming maintenance for the Customers Portal
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-31 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
43588207a0832b95…Version 2 captured
In the 2026-10-31 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9431f075b529ef93…Version 3 captured
In the 2026-10-31 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b5428790c94c1afc…
Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab).
Cite this
Maintenance posted by GitLab, started 2026-10-31 11:00 UTC, resolved after 1.0 h, 3 update(s); edited after publishing.
- Title
- Upcoming maintenance for the Customers Portal
- Vendor
- GitLab
- Date
- URL
- https://rewindex.com/company/gitlab/incidents/6ae4e0ec288fd505bb996e82
GitLab profileRecent GitLab incidentsAll outages on October 31, 2026GitLab in October 2026MarkdownJSON