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GitHub: Incident with Copilot

MinorStatus: resolvedStarted Resolved (52 min)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    Copilot completions are currently hosted in 4 regions globally: Central US, France, Switzerland and Japan. Users are typically routed to the nearest geographic region, but may be routed to other regions when the nearest region is unhealthy. Beginning at 2023-10-25 09:13 UTC, Copilot began experiencing outages of individual regions, lasting 12 minutes per region. These outages were due to the nodes hosting the completion model getting unhealthy due to a recent upgrade. There were intermittent outages in multiple regions with a subset of Copilot users experiencing completion errors. The outages were partial and varied across the different regions. In order to prevent similar incidents from occurring in the future, we are focusing on improving our global load balancing of completion traffic during regional failures, in addition to determining and preventing the root cause of these outages.

From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2023-10-25 12:10 UTC, resolved after 52 min, 1 update(s).

Title
Incident with Copilot
Vendor
GitHub
Date
URL
https://rewindex.com/company/github/incidents/p351mbywbp0t

GitHub profileRecent GitHub incidentsAll outages on October 25, 2023GitHub in October 2023MarkdownJSON