# GitHub: Incident with Copilot

> GitHub status incident “Incident with Copilot” on 2023-10-25: impact minor (vendor’s label), 52 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/p351mbywbp0t
Last updated: 2023-10-25T13:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-25 12:10 UTC · Resolved: 2023-10-25 13:02 UTC · Duration: 52 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/p351mbywbp0t](https://www.githubstatus.com/incidents/p351mbywbp0t)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2023-10-25 13:02 UTC: Copilot completions are currently hosted in 4 regions globally: Central US, France, Switzerland and Japan. Users are typically routed to the nearest geographic region, but may be routed to other regions when the nearest region is unhealthy. Beginning at 2023-10-25 09:13 UTC, Copilot began experiencing outages of individual regions, lasting 12 minutes per region. These outages were due to the nodes hosting the completion model getting unhealthy due to a recent upgrade. There were intermittent outages in multiple regions with a subset of Copilot users experiencing completion errors. The outages were partial and varied across the different regions. In order to prevent similar incidents from occurring in the future, we are focusing on improving our global load balancing of completion traffic during regional failures, in addition to determining and preventing the root cause of these outages.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2023-10-25 12:10 UTC, resolved after 52 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/p351mbywbp0t
- Citation: GitHub, “Incident with Copilot” (2023-10-25 12:10 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/p351mbywbp0t (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Copilot (2023-10-25)](https://rewindex.com/company/github/incidents/p351mbywbp0t)`


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Canonical: https://rewindex.com/company/github/incidents/p351mbywbp0t · Markdown: https://rewindex.com/company/github/incidents/p351mbywbp0t.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/p351mbywbp0t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:34.842Z
