GitHub: Incident with Git Operations and Actions
Timeline of updates
- resolved
Between 06:59 UTC to 13:18 UTC GitHub customers experienced intermittent increased latency when using our git archive and raw file downloading capability. This capability is typically used for larger CI/CD systems and bulk download of repository data. This also caused intermittent periods of Actions workflow failures. During this incident we saw bursts of increased unique traffic on specific endpoints that overloaded our caching capability for this system. In addition, the traffic caused saturation of the service that exposed a bug in downloading archived files at high load which caused some archives to be downloaded with incomplete data. This caused intermittent failure of workflows for GitHub Actions, which primarily downloads actions data via these endpoints. We mitigated this through improvements to our rate limiting and changes to get to a healthy state across our backend service and cache . We initially relied on automated communication messages during this incident and will be working to ensure future incidents have more relevant status updates with specific customer impact.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2023-09-05 06:59 UTC, resolved after 7.3 h, 1 update(s).
- Title
- Incident with Git Operations and Actions
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/frdfpnnt85s8
GitHub profileRecent GitHub incidentsAll outages on September 5, 2023GitHub in September 2023MarkdownJSON