GitHub: We are investigating reports of degraded performance.
Timeline of updates
- resolved
On April 26th, 2024, we received several internal reports of GitHub staff being unable to login using their Passkeys. Out of an abundance of caution, we updated our public status to yellow. Further investigation discovered that a background job intended to clean up stale authenticated device records was mistakenly removing associated passkeys. As a result, some passkey registrations were incorrectly removed from some user accounts. The impact from the bug in the background job was limited to a small number of passkey users (<0.5%). We have since resolved the bug in question and are working to notify all affected users.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2024-04-26 15:10 UTC, resolved after 1.6 h, 1 update(s).
- Title
- We are investigating reports of degraded performance.
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/84bxn520qg2m
GitHub profileRecent GitHub incidentsAll outages on April 26, 2024GitHub in April 2024MarkdownJSON