GitHub: Disruption with some GitHub services
Timeline of updates
- resolved
On August 13, 2024, between 13:00 UTC and 13:23 UTC the Copilot service and some parts of the GitHub UI were degraded. This impacted about 25% of GitHub.com users. This was due to a partial rollout of a caching layer for Copilot licensing checks. During the rollout, connections to the caching layer were overwhelmed causing the licensing checks to timeout. Many pages were impacted by this failure due to a lack of resiliency to the timeouts. We mitigated the incident by reverting the rollout of the caching layer 11 minutes after initial detection. This immediately restored functionality for affected users. We are working to gracefully degrade experiences during these types of failures and reduce dependencies across services that may cause these types of failures in the future.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2024-08-13 13:11 UTC, resolved after 12 min, 1 update(s).
- Title
- Disruption with some GitHub services
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/2qxyr481ywxf
GitHub profileRecent GitHub incidentsAll outages on August 13, 2024GitHub in August 2024MarkdownJSON