# GitHub: Disruption with some GitHub services

> GitHub status incident “Disruption with some GitHub services” on 2024-08-13: impact minor (vendor’s label), 12 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/2qxyr481ywxf
Last updated: 2024-08-13T13:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-13 13:11 UTC · Resolved: 2024-08-13 13:23 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/2qxyr481ywxf](https://www.githubstatus.com/incidents/2qxyr481ywxf)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-08-13 13:23 UTC: On August 13, 2024, between 13:00 UTC and 13:23 UTC the Copilot service and some parts of the GitHub UI were degraded. This impacted about 25% of GitHub.com users. This was due to a partial rollout of a caching layer for Copilot licensing checks. During the rollout, connections to the caching layer were overwhelmed causing the licensing checks to timeout. Many pages were impacted by this failure due to a lack of resiliency to the timeouts. We mitigated the incident by reverting the rollout of the caching layer 11 minutes after initial detection. This immediately restored functionality for affected users. We are working to gracefully degrade experiences during these types of failures and reduce dependencies across services that may cause these types of failures in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-08-13 13:11 UTC, resolved after 12 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/2qxyr481ywxf
- Citation: GitHub, “Disruption with some GitHub services” (2024-08-13 13:11 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/2qxyr481ywxf (CC BY 4.0).
- Markdown link: `[GitHub: Disruption with some GitHub services (2024-08-13)](https://rewindex.com/company/github/incidents/2qxyr481ywxf)`


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Canonical: https://rewindex.com/company/github/incidents/2qxyr481ywxf · Markdown: https://rewindex.com/company/github/incidents/2qxyr481ywxf.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/2qxyr481ywxf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:33.454Z