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GitHub Copilot: Degraded performance for some Copilot users

MinorStatus: resolvedStarted Resolved (5.5 h)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    Between September 25, 2024, 22:20 UTC and September 26, 2024, 5:00 UTC the Copilot service was degraded. During this time Copilot chat requests failed at an average rate of 15%. This was due to a faulty deployment in a service provider that caused server errors from multiple regions. Traffic was routed away from those regions at 22:28 UTC and 23:39 UTC, which partially restored functionality, while the upstream service provider rolled back their change. The rollback was completed at 04:41 UTC. We are continuing to improve our ability to respond more quickly to similar issues through faster regional redirection and working with our upstream provider on improved monitoring.

From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-09-25 23:39 UTC, resolved after 5.5 h, 1 update(s).

Title
Degraded performance for some Copilot users
Vendor
GitHub Copilot
Date
URL
https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq

GitHub Copilot profileRecent GitHub Copilot incidentsAll outages on September 25, 2024GitHub Copilot in September 2024MarkdownJSON