# GitHub Copilot: Degraded performance for some Copilot users

> GitHub Copilot status incident “Degraded performance for some Copilot users” on 2024-09-25: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq
Last updated: 2024-09-26T05:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-25 23:39 UTC · Resolved: 2024-09-26 05:08 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/zp4gzrqfzhrq](https://www.githubstatus.com/incidents/zp4gzrqfzhrq)
- [Company: GitHub Copilot](https://rewindex.com/company/github-copilot.md)

## Timeline of updates

- **resolved** 2024-09-26 05:08 UTC: Between September 25, 2024, 22:20 UTC and September 26, 2024, 5:00 UTC the Copilot service was degraded. During this time Copilot chat requests failed at an average rate of 15%. This was due to a faulty deployment in a service provider that caused server errors from multiple regions. Traffic was routed away from those regions at 22:28 UTC and 23:39 UTC, which partially restored functionality, while the upstream service provider rolled back their change. The rollback was completed at 04:41 UTC. We are continuing to improve our ability to respond more quickly to similar issues through faster regional redirection and working with our upstream provider on improved monitoring.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-09-25 23:39 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq
- Citation: GitHub Copilot, “Degraded performance for some Copilot users” (2024-09-25 23:39 UTC). Archived by Rewindex: https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq (CC BY 4.0).
- Markdown link: `[GitHub Copilot: Degraded performance for some Copilot users (2024-09-25)](https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq)`


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Canonical: https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq · Markdown: https://rewindex.com/company/github-copilot/incidents/zp4gzrqfzhrq.md · JSON: https://rewindex.com/api/v1/companies/github-copilot/incidents/zp4gzrqfzhrq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:57.553Z