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GitHub Copilot: We are investigating reports of degraded performance.
Timeline of updates
- resolved
On January 28, 2024, between 01:00 UTC and 14:00 UTC the Avatars service was degraded and could not return all avatar images requested by users, instead it would return a default, fallback avatar image. This incident impacted, at peak time 6% of the requests for viewing Avatars. Requests that were impacted did not prevent the users from continuing to use any GitHub services. This was due to an issue with the Avatars service connecting to a database host. We mitigated the incident by restarting the malfunctioning hosts that were not able to return the user avatar images. We are working to improve alerting and monitoring of our services to reduce our time to detection and mitigation.
From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-01-28 13:20 UTC, resolved after 1.4 h, 1 update(s).
- Title
- We are investigating reports of degraded performance.
- Vendor
- GitHub Copilot
- Date
- URL
- https://rewindex.com/company/github-copilot/incidents/g6drnqm54qd4
GitHub Copilot profileRecent GitHub Copilot incidentsAll outages on January 28, 2024GitHub Copilot in January 2024MarkdownJSON