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GitHub Copilot: Claude 3.5 Sonnet model is unavailable in Copilot
Timeline of updates
- resolved
On February 24, 2025 between 21:42 UTC and 22:14 UTC the Claude 3.5 Sonnet model for GitHub Copilot Chat experienced degraded performance. During the impact, all requests to Claude 3.5 Sonnet would result in an immediate error to the user. This was due to misconfiguration within one of our infrastructure providers that has since been mitigated. We are working to prevent this error from occurring in the future by implementing additional failover options. Additionally we are updating our playbooks and alerting to reduce time to detection.
From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2025-02-24 22:06 UTC, resolved after 8 min, 1 update(s).
- Title
- Claude 3.5 Sonnet model is unavailable in Copilot
- Vendor
- GitHub Copilot
- Date
- URL
- https://rewindex.com/company/github-copilot/incidents/9qsgrx7yc13z
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